Customer satisfaction is our priority.

Returns

Due to hygiene and product safety reasons, jewellery products are not eligible for return unless the item received is:

• Damaged during delivery
• Incorrect product received
• Manufacturing defect

Reporting an Issue

Please contact us within 48 hours of receiving your order.

Share:

• Order Number
• Product Images
• Package Images
• Unboxing Video (recommended)

Refunds

Once your request is approved, refunds will be processed within 5–7 business days to the original payment method.

Non-Returnable Products

We do not accept returns for:

• Used products
• Damaged due to improper handling
• Products without original packaging
• Change of mind
• Colour variations caused by screen settings

Cancellation Policy

Cancellation Policy

Orders may be cancelled only before they are dispatched.

Once an order has been shipped, cancellations cannot be accepted.

To request cancellation, please contact our customer support immediately after placing your order.

If payment has already been completed, the refund will be processed within 5–7 business days after cancellation approval.